Underestimating the size of the cultural change needed is one of the most common mistakes that leadership makes when implementing a lean program. All too often leaders and process improvement practitioners place too much focus on lean tools and methodologies and not enough focus on the people and human structure… Read more »
One problem hospitals face is that the perspective of the patient, or “voice of the customer”, is lost. There is little linkage between the daily activities of front-line staff and the ultimate delivery of value to the patient, meaning that there is not a clear understanding of how those daily activities impact the final care that patients receive. This linkage is difficult to achieve due to the complexity of hospital operations, but it can be done.
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I would not exactly say that I hate sports clothing. It is just fine for what is actually very designed for. I play soccer, and I would soccer jerseys in seattle not normally do it without soccer shorts, cleats, and a lightweight jersey designed to wick sweat away from my… Read more »
Ok, you’ve thrown up because you’ve heard the dreaded word all youth football coaches hate, fundraising. Unfortunately many of us youth football coaches are required to sign up and sometimes even run fundraising work. It’s probably the thing most among us detest the most about coaching youth football. Manchester United… Read more »